How will everything arrive?

Your entire order will be delivered in beautifully presented, compostable catering platters, along with bamboo serving utensils, ready for you to remove the lids when you are ready and serve as is.

Can I order on short notice? And what is your minimum order requirements?

We require 48 hours notice on all orders, and even then, we can only accept your order if we have availability on that date/time. Therefore we encourage you to book early and if get in touch to double check availability for any large orders. There is a minimum order requirement of $100.

What is your cancellation policy?

Once we receive payment, your order is booked in and that means that we then have to turn down any other orders for that time slot. Due to this, we suffer a loss in sales for any cancellation and therefore, we are firm on our cancelation policy which is as follows;

Cancellations made 30 days or more prior to your event date will be subject to a full refund.

Cancellations between 30 and 7 days prior to your event date will be subject to a part refund. The amount will be determined at the time of cancellation as we will many things into consideration, including whether its our busy season etc.

Cancellations made withing 7 days prior to your event date will not be eligible for any refund and EJC holds the right to hold the entire amount paid for your catering order.

What if I need to reschedule?

If you need to reschedule for any reason, we will do our best to accommodate you on the new date, however if we already have a booking on that date then we may not be able to reschedule your event catering. If this is the case, then the same terms as our Cancelation Policy are valid regarding payments. 

Do you cater to allergies?

If you or any of your guests have any allergies then please let us know when ordering. We can offer a Gluten-Free, Vegan or Vegetarian option on most of our menu items so please reach out and we will do our best to accommodate your request. Alternatively, we have a few Gluten-Free, Vegan and Vegetarian options on our menu already.